Prepared by Long Technology
AI Command Center

One Conversation.
Every Property. Every Campaign.

Manage 10+ websites, Google Ads campaigns, guest reviews, and content across all Pinnacle properties — from a single AI-powered interface.

Prepared exclusively for Mike Erickson, Asset Manager — Pinnacle International Hospitality

10+ Websites. Multiple Ad Accounts.
Zero Centralization.

Every update means a different login, a different dashboard, a different process.

10+

Separate Websites

pinnaclehotels.ca, pinnacleharbourfronthotel.com, pinnaclepierhotel.com, whistlerpinnacle.com, p2bbistro.com, pierseven.ca, lobbyrestaurant.ca, tuttorestaurant.ca — each requiring individual updates

3+

Google Ads Accounts

Separate campaigns for hotels, restaurants, and events across properties — budgets, keywords, ad copy all managed independently

5+

Review Platforms

TripAdvisor, Google, Booking.com, Yelp, Facebook — reviews pouring in for 3 hotels and 4 restaurants across every platform

Vancouver Coal Harbour Luxury Hotel Interior Restaurant Dining

AI That Speaks Hospitality

Plain English commands. Real actions across every property.

01

Unified Website Management

Update seasonal menus, hours, events, and promotions across all restaurant and hotel sites simultaneously. One command pushes changes everywhere — no more logging into 10 different systems.

02

Google Ads Campaign Control

Adjust budgets, pause campaigns, write new ad copy, and optimize spend across all properties in real time. React to weather, events, and seasons instantly — not days later.

03

Review Monitoring & Response

AI monitors every review across every platform for all 7 venues. Flags negatives instantly, drafts personalized responses, and generates weekly sentiment reports by property.

04

Cross-Property Content & Social

Generate property-specific Instagram posts, blog content, and email newsletters. Consistent brand voice across every venue without a full marketing team.

05

Seasonal Campaign Playbooks

"Run the ski season playbook" — and Claude updates Whistler content, launches winter ad campaigns, refreshes restaurant menus, and schedules social media. Minutes, not weeks.

06

Unified Reporting Dashboard

Pull performance data across every property, every campaign, every platform — with one question. Brief leadership without spending hours compiling spreadsheets.

Google Ads, Reimagined

Stop managing campaigns manually. Start telling AI what you need.

Real-Time Budget Control

Shift ad spend between properties and campaigns instantly based on occupancy, weather, or local events

Automated Ad Copy

Generate fresh ad variations for each property targeting specific audiences — convention visitors, ski travelers, local diners

Performance Optimization

Identify underperforming campaigns, suggest keyword adjustments, and improve cost-per-booking across the entire portfolio

Seasonal Intelligence

Automatically ramp spend for ski season, summer patio, holidays, and local events — then pull back when demand drops

Live Example — How Mike Would Use This
It's dumping snow in Whistler this weekend. Boost our hotel ads and pause the patio dining campaigns for Pier 7.
Done. I've increased the Whistler Hotel campaign budget by 30% and added "fresh powder" ad variations targeting Vancouver and Seattle. Pier 7 patio campaigns are paused until Monday. Current Whistler weekend occupancy is at 74% — want me to push a flash rate on the website too?
No keep rates as is. But write 3 Instagram posts for the Whistler hotel about the snow conditions.
Here are 3 Instagram posts ready for review. Each highlights the fresh snowfall with property-specific imagery. I've scheduled them for Friday 4pm, Saturday 9am, and Sunday 10am. Approve to publish?

We Plug Into What You Already Use

No rip-and-replace. Claude connects directly to your Oracle ecosystem via their official APIs.

🏨
Hotel PMS

Oracle OPERA

Occupancy, reservations, guest profiles, housekeeping, and reporting across all 3 hotels — pulled live via OHIP REST API

API Ready
🍴
Restaurant POS

MICROS Simphony

Sales by item, labor costs, covers, food waste, and revenue breakdowns across all 4 restaurants — via Simphony REST API

API Ready
📈
Revenue Management

IDeaS G3 RMS

Rate recommendations, demand forecasts, competitive positioning, and revenue performance — native OHIP integration

Phase 2
🔎
Advertising

Google Ads

Campaign management, budget control, ad copy, keyword optimization, and performance reporting across all properties

API Ready
Vancouver Skyline Hotel Lobby Fine Dining Whistler Mountains

Your Data Stays Yours

Built for enterprise trust. No exceptions.

On Your Infrastructure

  • All system connections run on your servers
  • Credentials and API keys never leave your network
  • Database access stays entirely local
  • Full control over what the AI can access

Zero Training on Your Data

  • Anthropic does not use API data to train models
  • Contractually guaranteed in commercial terms
  • Conversations are not stored or learned from
  • Enterprise zero-retention options available

Human Always in Control

  • AI proposes — your team approves before anything goes live
  • Approval workflows for every action
  • Full audit log of every change made
  • Revoke access to any system at any time

Less Than the Cost of One Coordinator.
Works 24/7 Across Everything.

We start with your biggest pain points — Google Ads and website management — and expand from there. You see value from week one.

Let's Get Started